Content Safety

This Acceptable Use and Content Safety Policy explains what kinds of content may not be uploaded, requested, processed, or generated on PixelMax. It applies to every user, every workspace, every API request, and every AI-assisted editing flow available through our platform. For a complete list of the underlying AI models used to power these features and their providers, please see our AI Models and Service Providers Disclosure.

We use automated safety checks and manual review processes to prevent prohibited content from being generated. Requests that violate this policy may be blocked, accounts may be limited or suspended, and severe abuse may be reported where legally required.

Last updated: May 20, 2026

You may not use PixelMax to create, request, or transform content that includes:

• Sexually explicit, pornographic, fetish, or NSFW imagery
• Sexually suggestive or exploitative depictions involving minors or young-looking persons
• Non-consensual nudity, voyeuristic content, or intimate-image abuse
• Hateful, extremist, or dehumanizing content targeting protected groups
• Graphic violence, gore, mutilation, torture, or depictions intended to shock or terrorize
• Instructions or imagery that promotes self-harm, suicide, abuse, or criminal activity
• Harassment, threats, blackmail, or abusive impersonation of real individuals

You must have the legal right and appropriate consent to upload and edit images of real people. PixelMax may not be used for harmful or deceptive manipulation of identity.

• Do not create deepfakes, face swaps, or misleading impersonations of real people
• Do not alter a real person into sexual, humiliating, defamatory, or violent contexts
• Do not edit or generate content involving minors in sensitive, suggestive, or exploitative ways
• Do not upload another person’s image unless you have permission or another valid legal basis

PixelMax is a filtered product. The following platform claims and usage patterns are not allowed:

• Marketing or requesting “uncensored”, “unfiltered”, “NSFW”, or “18+” AI generation
• Attempting to bypass, probe, or defeat our prompt moderation and safety systems
• Using automation or repeat retries to sneak prohibited prompts past moderation
• Reselling or exposing PixelMax as a tool for unsafe or policy-violating generation

We reserve the right to block requests, remove generated outputs, freeze credits associated with abuse, suspend accounts, or terminate access where necessary to protect users, payment partners, and the integrity of the platform.

Safety decisions may be based on automated moderation signals, repeat abuse patterns, user reports, or manual review. Payment disputes or fraud signals connected to prohibited use may result in additional account restrictions.

6.1 Reporting Channel

If you believe a request was blocked in error, or if you need to report abusive behavior, illegal content, or any violation of this policy, please contact us through our official reporting channels:

• Email: support@pixelmax.art
• Online Form: Contact Page

6.2 Report Handling Process

Once a report is received, our Trust & Safety team will handle it according to the following process:

• Receipt & Acknowledgment: We will acknowledge receipt of your report within 24 hours.
• Investigation: Our team will review the reported content and activity to determine if a policy violation has occurred.
• Action: If a violation is confirmed, we will take appropriate action, which may include blocking the request, removing content, or suspending the offending account.
• Notification: We will notify the reporting party of the outcome within 5 business days, where legally permissible.

For additional legal and privacy details, see our Terms of Service and Privacy Policy.